Ragging Citizen's Charter

Ragging is neither a means of familiarization nor an introduction with fresher’s, but a form of psychopathic behavior. Ragging is a violation of human rights. Respect humanitarian values and “SAY NO TO RAGGING”.

Designation	Helpline Numbers
Principal	01396-252703
Warden Boys Hostel	9412617346, 8979678535, 9918040333
Warden Girls Hostel	8475089952, 9720215938
Care Taker Boys Hostel	9454613363, 7902167648, 9997835788
Care Taker Girls Hostel	8279658969, 9897670126

WHAT IS RAGGING ?

“Any disorderly, whether by words spoken or written, or by an act which has the effect of teasing, treating or handling with rudeness any other student, indulging in rowdy or undisciplined activities which causes or is likely to cause annoyance, hardship or psychological harm or to raise apprehension thereof in a fresher or a junior student or asking the students to do any act or perform something which such student will not in the ordinary course and which has the effect of causing or generating a sense of shame or embarrassment so as to adversely affect the physique or psyche of a fresher or a junior student” - Hon’ble Supreme Court

Thus, ragging includes:

Act of physical and sexual abuse, homosexual assault, stripping, forcing obscene and lewd acts, gestures, causing bodily harm or any other danger to health.
Act of abuse by spoken words, emails, snail-mails, public insults, perverted pleasures, vicarious or sadistic feel from actively or passively participating in the discomfiture to others.
Exploiting the services of junior students for completing the academic tasks by the seniors.
Act of financial extortion or forceful expenditure.
Any act that affects the mental health and self-confidence of students.

DIRECTIONS OF THE SUPREME COURT

Primary responsibility for curbing ragging rests with academic institutions themselves.
Ragging adversely impacts the standards of higher education.
Incentives must be available to the institution for curbing the menace and there should be disincentives for failure to do so.
Enrolment in academic pursuits or a campus life should not immunize any adult citizen from penal provisions of the laws of the land.
Ragging needs to be perceived as a failure to inculcate human values from the schooling stage.
Behaviourial patterns among students, particularly potential raggers need to be identified.
Measures against ragging must deter its recurrence.
A concerted action is required at the level of the school, higher educational institution, district administration, university, state and central governments.
Media and civil society should be involved in this exercise.

Anti-Ragging Squads

S.No	Name	Mobile No.	E-mail
First Squad (Boys Hostel Mess, Residential & Surrounding Area)
1.	Dr. S. K. Bakshi	8126452161	bakshisk@gmail.com
2.	Dr. Vishnu Gupta, Member	9897317477	vishnu.gupta@yahoo.com
3.	Dr. Sanjay Kumar Verma, Member	7088676681	skverma10101@gmail.com
4.	Dr. Sachin Sharma, Member	8171488606	Sachin0044@hotmail.com
5.	Mr. D.K.S. Rana, Member	9557567102	dev1970rana@gmail.com
6.	Mr. Rakam Singh, Member	7830538524	—
Second Squad (Girls Hostel & Mess)
1.	Dr. Rubina Gupta, Member	8222001502	dr.guptarubina@gmail.com
2.	Dr. Sapna Chauhan, Member	7409030927	drsapnachauhan@gmail.com
3.	Dr. Renu Yadav, Member	8112651191	drrenuyadav2007@gmail.com
4.	Dr. Swati Gupta, Member	9870957422	—
Third Squad (Library, Para-Medical & Surroundings)
1.	Dr. Harnam Singh, Member	9557078048	drharnam71@gmail.com
2.	Dr. Akanksha Suman, Member	7351911921	drks0225@gmail.com
3.	Dr. Ravi Vashistha, Member	9897418370	ravivashist6263@yahoo.com
4.	Dr. Sudeep Kumar, Member	9719774253	sudeepty@gmail.com
5.	Mrs. Monika, Member	9837817890	monikajawla.jawla85@gmail.com
Fourth Squad (Hospital, New Building & surrounding Areas)
1.	Dr. Shilpi Jindal, Member	9837608161	drjindalshilpi@gmail.com
2.	Dr. Mohammad Asad, Member	7017919047	mhmmd.asad@gmail.com
3.	Dr. Nilank Saroha, Member	8475089952	dr.nilanksaroha@gmail.com
4.	Dr. Arvind Mogha, Member	9452732012	drarvindortho@rediffmail.com
5.	Dr. Subodh Prakash, Member	9457573608	katariyasubodh@gmail.com

All members of the squads are requested to keep a close watch in their respective areas & ensure that the menace of ragging the fresher student does not take place. If they find any student indulging into ragging/abetting activities, they will report their names to anti-ragging committee which will take appropriate disciplinary action to the undersigned as per Honorable Supreme Court Directions.

Warden Of Hostels

S.No	Name	Designation	Role
1.	Dr. Vishnu Gupta	Prof. & Head Anatomy	Chief Warden, Boy's Hostel
2.	Dr. Varun Singh	Asst. Prof. ENT & HNS	Assistant Warden, Boy's Hostel
3.	Dr. D.K.S Rana	Administrative Officer	Dy. Asst. Warden, Boy's Hostel
4.	Dr. Rubina Gupta	Prof. Dental Surgery	Warden, Girl's Hostel
5.	Dr. Swati M. Agrawal	Asst. Prof. Ophthalmology	Asst. Warden, Girl's Hostel

Vigilance Cell / Anti Ragging Committee

Name	Designation	Mobile No.	Email
Dr. S. K. Bakshi	Professor Emeritus, Medicine	8126452161	bakshisk@gmail.com
Dr. Vishnu Gupta, Chairman	Professor & HOD of Anatomy	8126452161	bakshisk@gmail.com
Dr. Manish Agrawal, Member	Professor & HOD of Paediatrics	9837160154	mameerut@yahoo.com
Dr. Sapna Chauhan, Member	Professor & HOD of Microbiology	7409030927	drsapnachauhan@gmail.com
Dr. Renu Yadav, Member	Assistant Professor of Paediatrics	8112651191	drrenuyadav2007@gmail.com
Dr. Harnam Singh, Member	Professor & HOD of Forensic Medicine	9557078048	drharnam71@gmail.com
Dr. Nirankar Singh, Member	Professor & HOD of Community Medicine	8650010004	drnirankar74@rediffmail.com
Dr. Rubina Gupta, Member	Professor & HOD of Dental Surgery	8222001502	dr.guptarubina@gmail.com
Dr. Sudeep, Member	Associate Professor of Biochemistry	9719774253	sudeepty@gmail.com
Dr. Sachin Sharma, Member	Assistant Professor of Microbiology	8171488606	sachin0044@gmail.com
Member	City Magistrate	9454417001	—
Member	S.H.O	9454404075	—
Ms. Aarushi, Member	Student MBBS	8295279361	—
Mr. Shivajeet Singh Tomar, Member	Security Incharge	8355122557	shivajeet.sst@gmail.com
Mr. Sahil Vadhwa, Member	Student MBBS	9812343938	—
Member	Parents	—	—
DKS Rana, Member	Deputy Assist. Warden	955756102	—

Instructions to the Freshers

MAKE THE CAMPUS RAGGING FREE AND BE A PROUD MMCIAN

Shout, raise alarm and attract attention of the people around.
Move in a group (Department wise orientation will help you in this effort).
Just make a call to any of the helpline numbers.
Give call or contact in person the Conveyor or any member of the Anti-Ragging Committee.
Meet any of the members of the Anti Ragging Squad.
Dial 100 (Police Control Room) if the need be.
Lodge an FIR in the nearest Police Station.

Student Welfare / Grievance Committee

S. No.	Designation	Name
1.	Chairman	Prof. Vishnu Gupta, Prof. & HOD Anatomy
2.	Member	Dr. Nirankar Singh, Prof & HOD Community Medicine
3.	Member	Dr. Rubina Gupta, Prof & HOD Dentistry
4.	Member	Dr. Shruti Sehgal, Prof. of Community Medicine
5.	Member	Dr. Rajesh Arora, Associate Professor, Radio-diagnoses
6.	Member	Dr. Sanjay Kumar Verma, Assistant Professor Pharmacology
7.	Member	Dr. Varun Singh, Assistant Professor ENT

Equal Opportunity Cell / Gender Harassment Committee

S. No.	Designation	Name
1.	President	Prof. T. V. S. Arya
2.	Member Secretary	Prof. Subodh Prakash
3.	Member	Prof. Vishnu Gupta, Prof & HOD Anatomy
4.	Member	Prof. Smita Tyagi
5.	Member	Prof. Harnam Singh
6.	Member	Prof. Nilank Saroha
7.	Member	Dr. Rubina Gupta
8.	Member	Dr. Sapna Chauhan
9.	Nursing Superintendent	Mr. R.N. Panwar
10.	Clinical Psychologist	Anshu
11.	Nurse	Astha Sharma
12.	Advocate	T.B. Saini

CITIZEN’S CHARTER

OUR MOTTO: “HEALTH FOR ALL”

1. SERVICES AVAILABLE

(A) Enquiry, Reception and Registration Services:

This counter functions round the clock.

Location guide maps have been placed at various points in the hospital.

Colour coded guidelines and directional signboards are fixed at strategic points for guidance.

Enquiries: 09760010816, 01396 – 252703

(B) Casuality & Emergency Services:

All emergency services are available 24/7.

Duty Doctors are available round the clock.

Emergency Operation Theatre functions round the clock.

Casualty ward has 25 beds available.

(C) OPD Services:

All broad specialties services are available in the hospital.

Location: Ground Floor (Hospital Building)

Registration Timings: 08:30 am – 02:00 pm

OPD Timings: 08:30 am – 02:30 pm

OPD services are available on all working days excluding Sundays.

Holiday:Independence Day, Republic Day, Gandhi Jayanti & Holi Festival.

OPD services are available on rest of the Gazetted Holidays from 08:30 am- 11:00 am.

(D) Laboratory Services: Available Round the Clock.

List of Investigations:

Pathology: Haemoglobin, TLC, DLC, ESR, MCV, MCH, MCHC, Malaria, TROP-T, RBC,Albumin, Ketone etc.
Microbiology: Gram’s Stain, AlbertStain, Mantoux Test, Widal, RA Factor, Malarial ,Antigen, HBsAG, HCV, HIV, Dengue, Rota Virus, Culture etc.
BioChemistry: Sugar(Fasting), Sugar P.P./Random, Creatinine, Bilirubin Total, SGOT,SGPT, Albumin, Uric Acid, Triglycerides, Total Cholesterol etc.
Radio Diagnostic Services:

ROUTINE: THESE SERVICES INCLUDE – (TIMINGS: 08:30 AM – 02:30 PM)

Sono: Mammography, X-ray Mammography, CT, Colour Doppler, USG, X-Ray, DSA & MRI Scan.
Special Inv: Barium Meal, IVU, HFG, RGU, MCU, Fistulography, DCG, Sialography.
EMERGENCY: X-RAYS, USG, CT SCAN – 24 HOURS & IF NEEDED SPECIAL INVESTIGATIONS & MRI.

(F) Indoor Patient Services:

There are a total of 30 beds in Intensive Care Units (MICU, SICU, PICU, NICU, ICCU & RICU) with Advanced Life Support & and bedside monitoring throughout 24 hours

There is a labour room for conducting deliveries round the clock.

Provision of free diet to all indoor patients.

Visitors are allowed only between 5:00 pm – 7:00 pm.

(G) Other Facilities:

Stand-by Electricity Generators have been provided.

Medical Store is available within the campus.

Canteen for patients and their attendants is available within the campus.

Lifts are available for access to higher floors.

2. USER CHARGES & TIME REQUIRED

Salient Features	User Charges & Time Required
Registration of Patient	Free of charge
Registration Time	1 – 2 minutes in general
Consultation fee	None
Patient reviewing time	5 – 10 minutes in general
Patient admission charges	None
Admission Time Required	2 – 3 minutes in general
ICU admission charges	Subsidized charges Rs.200/-24 Hours
General bed charges	None
Lab. Investigation Charges	Highly subsidized charges On the recommendation of HOD/ MS/ CMS/ Principal
	(a) Concession for poor & needy patients (b) Concession for destitute @ 100%
	(b) Concession for destitute @ 100%
Special Investigations	Highly subsidized charges
Report Collection Time	As quick as possible (It depends on investigation)
OT: Minor Procedure	Subsidized charges
OT: Major Surgeries	Subsidized charges
National Health Programmes	Free services under – RNTCP, RCH (Nutrition/Immunization/ Family Planning/Delivery) etc.
Mortuary Van Services	Subsidized Nominal Charges
Ambulance Services	Subsidized Nominal Charges

3. GRIEVANCE REDRESSAL SYSTEM

Suggestions/Complaint box is provided near the hospital reception.

Grievance Contact:

Dr. Prakash Chandra Attri (Medical Superintendent)

Mobile No: 9837146149

Meeting Hours: 08:30 am – 03:00 pm

RESPONSIBILITIES OF THE USERS

1. The success of this charter depends on the support we receive from our users./p>

2. Please do not cause inconvenience to other patients.

3. Please help us in keeping the hospital and its surroundings neat and clean.

4. The Hospital is a “ No Smoking Zone” and smoking is a Punishable Offence.

5. Provide useful feedback & constructive suggestions to the CMS/ MS of the Hospital.

6. Give regards to Ladies and Senior Citizens.